HOTEL POLICIES
In order to maintain our high standards of cleanliness and to comply with current legislation we would like to point out that all accommodation and public areas of the hotel are entirely non- smoking. Should any guests be found to breach this regulation during their stay possible deep cleaning charges may be levied to their invoice
Please be aware that we do not have a lift in the hotel.
We have a strictly no pets policy at the City Hotel. We apologise for any inconvenience caused by this decision but due to possible guest and staff allergies we can not permit any animals into the hotel other than Assistance Dogs.
We operate a 24 hour cancellation policy. Should you change your travel plans and no longer require your room, please ensure you update your booking at least 24 hours in advance, namely before midday the day before arrival. Failure to notify us may result in the first night of your stay being charged to the card used to secure your reservation.
Please ensure you book the correct room type for your needs. We offer our guests Executive, Business and Standard accommodation on different floors within the hotel - we unfortunately do not have wheelchair accessible rooms. Please select your desired room type carefully at time of booking as we can not guarantee upgrades will be available on arrival at the hotel.
We politely ask all guests to be aware that as a town centre hotel there can from time to time be low level noise caused by pedestrians or passing traffic. This is unavoidable due to our central location. At weekends we ask that guests consider our hotel entertainment which is on until midnight every Friday and Saturday nights in our bar area. Although staff are quick to clear the bar following our Karaoke events, guests who require an early night would be well advised in requesting a quiet room with reception staff at time of booking. We can not guarantee a change of room on the night.
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WEBSITE TERMS & CONDITIONS
These terms of use govern your use of our site. These website terms of use have been provided and, approved by the solicitors at legal documents resource DIY Legals. Please read these terms in full before you use this website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.
Website access
It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this website will only be accessible only if you have registered.]
Use of website
This website may be used for your own private purposes and in accordance with these terms of use.
You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.
Site uptime
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.
Visitor provided material
Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our
Privacy Policy.
When using this website you shall not post or send to or from this Website any material:
- for which you have not obtained all necessary consents;
- that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
- which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
[We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.]
Links to and from other websites
Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- you do not misrepresent your relationship with this website; and
- the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
By linking to this website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Disclaimer
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.
All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
We do not accept liability for any loss or damage that you suffer as a result of using this website.
Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Law and jurisdiction
These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.